Open Your Dashboard
The SpamFoo Dashboard shows how SpamFoo handled your mail and lets you adjust it. This page explains how to open it and what you'll see.
Open It From SmarterMail
If your mail runs on SmarterMail, you open the dashboard from webmail. You don't need a separate password.
- Sign in to SmarterMail webmail.
- Go to your email.
- Open the actions menu and choose SpamFoo Dashboard.
The dashboard opens in a new window. For more about SpamFoo inside webmail, see What SmarterMail Users See.
Open It on Other Mail Servers
On other mail servers, your administrator or your mail system gives you a sign-in link. Ask your administrator if you don't have one.
- Open the sign-in link. A Sign in to SpamFoo page appears.
- Click Continue.
Each link works only once and expires after a short time, usually 15 minutes. After you sign in, you stay signed in for 24 hours while you use the dashboard. If the page says This sign-in link cannot be used, the link expired or was already used. Ask for a new one.
If you go to the dashboard address directly, you may see a Sign in to SpamFoo page that asks for a Proxy secret. That page is only for the administrator of the server. It gives full control of SpamFoo, so users don't sign in there.
What You See
The menu on the left depends on your role. Your role appears in the top right corner of the dashboard.
- User: The My Email menu, with Overview, My Messages, and My Rules. It covers your own mailbox only.
- Domain Admin: The same My Email menu, plus a Domain Admin menu with Domain Overview, Mailboxes, Rules, and Anti-Phishing. It covers your own mailbox, plus totals, rules, and Anti-Phishing for your domain.
If you signed in as a Domain Admin with a link that doesn't name your own mailbox, you see only the Domain Admin menu.
A domain admin can see how much mail each mailbox in the domain received, but can't read other people's messages. Only your own messages appear in My Messages.
System administrators see a different menu for the whole server. See Use the Admin Console.
The top right corner also has:
- Your role: User or Domain Admin. A domain admin also sees their domain name under it. If you signed in with a link, the role menu also has Log out.
- A Domain picker, when your sign-in link lets you manage more than one domain. Choose the domain to work on.
- A language menu to change the dashboard language.
- A light bulb button to switch between light mode and dark mode.
Pages for Users and Domain Admins
- Read Your Overview: totals and charts for your mailbox.
- Review Your Messages: search your messages and see the details of each one.
- Correct a Wrong Result: correct SpamFoo when it gets a message wrong.
- See Why a Message Was Spam: find the reason behind a result.
- Manage Your Rules: always mark a sender as spam or not spam, and review what SpamFoo learned from you.
- Manage a Domain: for domain admins.
Troubleshooting
SpamFoo Dashboard Unavailable
- Cause
- The SpamFoo service on the mail server is starting, stopped, or not responding.
- Fix
- Wait a minute. The page refreshes on its own when the service is back. If it keeps happening, contact your administrator.
- Cause
- Your administrator hasn't turned on SpamFoo.
- Fix
- Ask your administrator to turn on SpamFoo for your domain.
Pages Show No Mail
- Cause
- SpamFoo hasn't checked any mail for your mailbox in the selected time range.
- Fix
- Choose a longer time range in the top right of the page. If the page is still empty, ask your administrator whether SpamFoo is checking your mail.